Part-time Inbound Customer Service Consultant
Australia postMelbourne, Victoria, Australia
Posted May 7, 2026
61628 - 68003 AUD
Part Time
About the Company
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. Weâre delivering for the environment, for our communities, for our customers and for our people.
Job Description
Australians are online shopping like never before, so as our Inbound Customer Service Consultant, youâll play an important role in ensuring our customers have what they want, when they need it. Youâll join a diverse, supportive bunch of customer-focused people who all care about our purpose of connecting people with each other and the world. A potential pathway to further opportunities in the Australia Post Group.
Requirements
- Friendly and enthusiastic with a knack for turning a tricky situation into a favourable experience for our customers.
- Solutions-focused and ready to put the customer at the centre of everything you do to help make a difference in the community.
- Tech-savvy enough to work effortlessly across multiple IT platforms and simultaneous tasks.
Benefits
- Flexible Hours
- Full-time equivalent salary from $61,628 + 12% super (trainee rate). Increases to $68,003 + 12% super after three months of aggregated employment within a 12-month period.
- 3 weeks of full-time, paid training onsite MondayâFriday, 9:00amâ5:00pm.
- One day per week in the office supporting flexibility and workâlife balance.
- Opportunity to increase hours if your availability allows.
- Post Perks and more.