The Australian Financial Complaints Authority (AFCA), established in 2018, is Australia's sole ombudsman service for financial services. It provides fair, independent dispute resolution for complaints related to banking, credit, insurance, superannuation, investments, and advice, aiming to raise standards and reduce financial disputes through innovative solutions, education, and communication. AFCA's diverse team of over 800 professionals is committed to delivering accessible, efficient, and impartial services that reflect the community's diversity, with a vision to be a world-class ombudsman service.
Make a real impact at AFCA, a not-for-profit financial ombudsman, by helping deliver world-class complaints resolution for Australians. As a Strategic Sourcing Consultant, you will partner with the recruitment team to build a proactive sourcing strategy, find exceptional talent, and promote diversity and inclusion. The role offers a hybrid work arrangement and a caring culture that prioritizes employee well-being and flexibility.
The Australian Financial Complaints Authority (AFCA), established in 2018, is Australia's sole ombudsman service for financial services. It provides fair, independent dispute resolution for complaints related to banking, credit, insurance, superannuation, investments, and advice, aiming to raise standards and reduce financial disputes through innovative solutions, education, and communication. AFCA's diverse team of over 800 professionals is committed to delivering accessible, efficient, and impartial services that reflect the community's diversity, with a vision to be a world-class ombudsman service.
Australian Financial Complaints Authority