The Australian Financial Complaints Authority (AFCA), established in 2018, is Australia's sole ombudsman service for financial services. It provides fair, independent dispute resolution for complaints related to banking, credit, insurance, superannuation, investments, and advice, aiming to raise standards and reduce financial disputes through innovative solutions, education, and communication. AFCA's diverse team of over 800 professionals is committed to delivering accessible, efficient, and impartial services that reflect the community's diversity, with a vision to be a world-class ombudsman service.
Open Positions
IT Application and Service Support Officer
2-5 years of experience in Application and Service Support, strong experience with Microsoft Dynamics 365, and experience with ITIL
IT Application and Service Support Officer
Proven Application and Service Support experience in enterprise environments, Strong experience supporting Case Management systems, D365 and supporting integrated platforms, ITIL knowledge or certification (highly regarded)
Accounts Receivable Officer
Tertiary qualified in Accounting, Business or Commerce; 2-5 years of experience in Accounts Receivable & Collections; proficiency in Accounting software and MS Office
Senior Social Worker
3+ years of social work experience, Master's degree in Social Work, and experience supporting individuals and families facing financial difficulty, trauma, and complex vulnerability
Finance Business Partner, Scams
Tertiary qualifications in Accounting, Finance, Economics or a related field, CA or CPA qualification, and several years’ experience in financial analysis, commercial finance or business partnering roles
Legal Counsel - Banking and Finance
5+ years of experience in banking and finance law with expertise in areas like scams, contract law, and corporate and financial services regulation. Strong decision-making, analytical, and negotiation skills
Senior Training Consultant
Several years' experience in training, learning design and digital content development, expertise in adult learning principles and blended learning
Senior Training Consultant
The role requires 2-5 years of experience in training, learning design, and digital content development, as well as expertise in adult learning principles and blended learning
Legal Counsel - Banking and Finance
Tertiary law qualifications, 5+ years of banking and finance law experience, strong decision-making skills
Senior Social Worker
Tertiary qualification in Social Work, 3+ years' experience in social work, demonstrated experience supporting individuals and families facing financial difficulty
+26 More Jobs Available!
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