AFCA is a not-for-profit and progressive financial ombudsman championing positive change and fairness.
We're seeking an experienced Senior Social Worker to provide high-quality, trauma-informed support to complainants experiencing financial difficulty and complex vulnerability. The role is responsible for delivering social work support, specialist family violence support, and facilitating timely referrals to support services. The Senior Social Worker will also contribute to embedding and monitoring family violence policies and practices across Financial Difficulty casework and decision-making.
AFCA is a not-for-profit and progressive financial ombudsman championing positive change and fairness.
Australian Financial Complaints Authority