CUSTOMER SERVICE REPRESENTATIVE
Authority HVACTempe, Arizona, United States
Posted February 5, 2026
Full Time
About the Company
Authority HVAC is a founder‑owned HVAC and refrigeration service provider with over 19 years of experience, serving major retail, hospitality, and retail chains across the United States. The company specializes in light commercial preventative maintenance, repairs, and unit replacements for shopping centers, malls, and power centers, maintaining over 7,000 store locations nationwide.
Job Description
Authority HVAC is seeking a Customer Service Representative to lead the repair request process and provide customer service excellence.
Requirements
- 2-3 years experience in customer service position directly in HVAC, Plumbing, or Construction
- Experience in trade industries, facilities management
- PC fluent including MS Office
- Typing minimum 20-30 wpm
- Commercial HVAC Industry knowledge required
