Life Customer Service Representative

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. The position requires effective communication, prioritization, and organization to ensure timely completion of tasks.

Requirements

• Work effectively with agents, policyholders, and associates at all levels.
• Communicate effectively in verbal and written form.
• Make computer inquiries and entries relating to policyholder accounts.
• Prioritize and organize work to ensure it is completed in a timely manner.
• Regular and predictable attendance in meeting a defined work schedule.
• Accurately and effectively respond to agents and policyholders on more advanced policy features, coverages, and procedures.
• Determine and obtain information, while applying good judgment in making decisions, when working tasks through the servicing process.

Benefits

• Friendly work environment
• Structured training program
• Employee mentoring
• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off