Customer Experience Associate
Autocar Parts LLCIllinois, United States
Posted April 7, 2026
Full Time
About the Company
Autocar Parts is a privately owned company that fights for the customers' needs by investing in and growing businesses that disrupt their industries.
Job Description
At Autocar Parts, we fight for the customers' needs. We invest in and grow businesses that disrupt their industries by putting the customers' needs first. The Customer Experience Associate role is customer focused and deals with inbound call centers, processing customer orders, resolving inquiries on credits/returns/warranties by facilitating these requests through the appropriate channels.
Requirements
- Excellent verbal and written communication skills.
- Advanced skills and knowledge of Excel and Word.
- Strong follow up and team skills.
- Ability to multi-task, problem solve and prioritize to meet deadlines.
Benefits
- Competitive compensation
- Performance-based annual bonuses
- Comprehensive medical, dental, and vision coverage
- 401(k) with a 4% company match
- 8 paid company holidays
