Customer Experience Associate
Group 1001Indiana, United States
Posted May 7, 2026
Full Time
About the Company
Group 1001 is a consumer-centric, technology-driven family of insurance companies.
Job Description
Group 1001 is seeking a Customer Experience Associate to represent the essence of their brand's dedication to customers. The role is crucial in ensuring every customer interaction demonstrates commitment to outstanding service.
Requirements
- Serve as the first point of contact for customers, showcasing empathy and customer-centricity
- Engage with customers via phone, email, chat or other communication channels
- Accurately process annuity applications, ensuring compliance and correctness
Benefits
- Comprehensive health, dental, and vision insurance
- Basic and Supplemental Life Insurance
- Short and Long-Term Disability
- 401K plan with matching contributions
- Employee Assistance Program
- Wellness programs
