Principal Technical Support Engineer

Principal Technical Support Engineer at Automation Anywhere. The role requires 11-15 years of work experience, strong product implementation experience, and excellent customer management skills.

Requirements

• Technical troubleshooting/debugging experience
• Programming experience
• Knowledge in a database, SQL queries
• Minimum 3+ years of strong product implementation experience (SSL, multi-tier architecture)
• Minimum 4 years solid support or technical service delivery experience to global customers
• Well versed in enterprise product architecture
• Excellent customer management skills