Principal Technical Support Engineer
Automation AnywhereSan Jose, California, United States
Posted April 25, 2019
Full-time
About the Company
Automation Anywhere offers AI-driven intelligent automation solutions to drive productivity, innovation, and business growth by unleashing human potential through process automation.
Job Description
Principal Technical Support Engineer at Automation Anywhere. The role requires 11-15 years of work experience, strong product implementation experience, and excellent customer management skills.
Requirements
- Technical troubleshooting/debugging experience
- Programming experience
- Knowledge in a database, SQL queries
- Minimum 3+ years of strong product implementation experience (SSL, multi-tier architecture)
- Minimum 4 years solid support or technical service delivery experience to global customers
- Well versed in enterprise product architecture
- Excellent customer management skills