Sr. Technical Support Engineer (Enterprise Product Support)
Automation AnywhereSan Jose, California, United States
Posted August 7, 2019
Full Time
About the Company
Automation Anywhere offers AI-driven intelligent automation solutions to drive productivity, innovation, and business growth by unleashing human potential through process automation.
Job Description
Automation Anywhere is seeking a Technical Support Engineer to triage and resolve complex product issues, provide support to customers and resellers, and train internal support staff. The ideal candidate has top-notch communication and technical support skills, 5+ years of experience in Technical Support or related roles, and knowledge of Networking and database technologies.
Requirements
- Top-notch communication, organization, and technical support skills
- 5+ years experience in Technical Support role, professional services, IT consulting or System Integration role
- Experience/knowledge of Networking - practical application of technologies, protocols, and related standards