Sr. Technical Support Engineer (Enterprise Product Support)

Automation Anywhere is seeking a Technical Support Engineer to triage and resolve complex product issues, provide support to customers and resellers, and train internal support staff. The ideal candidate has top-notch communication and technical support skills, 5+ years of experience in Technical Support or related roles, and knowledge of Networking and database technologies.

Requirements

• Top-notch communication, organization, and technical support skills
• 5+ years experience in Technical Support role, professional services, IT consulting or System Integration role
• Experience/knowledge of Networking - practical application of technologies, protocols, and related standards