Customer Management Agent (m/w/d)

Customer Management Agent role at auxmoney. Supporting customers in challenging situations, developing professionally and personally, and shaping customer experience.

Requirements

• Central point of contact for customers
• Active support in payment difficulties
• Individual solution finding for borrowers
• Handling of various customer inquiries
• Cooperation with external partners
• Interface function within the company
• Internal voice of customers

Benefits

• Flexible working hours
• Generous home office arrangement
• Ergonomic workstations
• Self-responsible work
• Annual development budget
• Regular team events
• Discounted membership at Fitness First or Urban Sports Club
• On-site fitness room
• Contributions to company pension scheme
• Individual offers based on personal life situation