Availity is a healthcare technology company that delivers revenue cycle and related business solutions. We're seeking a Provider Success Liaison II to drive engagement, support product adoption, and contribute to successful client outcomes.
Requirements
- Partner with internal teams to support provider engagement initiatives
- Analyze and pull reports to monitor performance, identify trends, and uncover opportunities to improve provider engagement
- Maintain dashboards and trackers to support visibility into program progress and outcomes
- Gather, document, and share provider feedback to help inform product and process improvements
- Support provider communications, training sessions, and product adoption efforts using established materials and tools
- Assist with user engagement efforts, including product pilots and targeted outreach initiatives
- Build strong relationships with internal stakeholders and external provider contacts
- Stay current on healthcare industry trends, provider workflows, and revenue cycle concepts
- Contribute to special projects and strategic initiatives as business needs evolve
Benefits
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits
- Education reimbursement
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents