Bilingual Customer Service Representative

The Customer Service Representative will be responsible for processing customer purchase orders, resolving order-related issues, and handling internal and external customer inquiries. The role requires a bilingual French/English speaker with intermediate PC skills and experience with SAP, C4C, or other CRM tools.

Requirements

• High School diploma is required
• 1-3 years' applicable experience in customer service type role is preferred
• Bilingual French/English verbal and written required
• Intermediate PC skills required; must be able to work in multiple systems concurrently, utilizing multiple monitors
• SAP, C4C (SAP Cloud), or other CRM tool experience preferred

Benefits

• Paid Time Off
• Health Insurance
• Retirement Plan
• Tuition Reimbursement