Technician Support- ECU L2 1
Avaso Technology SolutionsCiudad Juárez, Chihuahua, Mexico
Posted January 15, 2026
Full Time
About the Company
Avaso Technology Solutions delivers quality IT services, process optimization, and reliability, setting new benchmarks in IT.
Job Description
The EUC L2 Support role is responsible for providing comprehensive End User Computing (EUC) services, ensuring timely resolution of hardware, software, and configuration issues.
Requirements
- Provide Level 2 support across the following service areas: Break/Fix (Hardware Repair), Deskside Support, Install, Move, Add, Change, and Disposition (IMAC-D), Smart Hands Support, VIP Support, Remote Resolution Services
- Diagnose and resolve hardware-related incidents for supported EU devices
- Provide on-site technical support to resolve software and configuration issues
- Install, move, add, change, and disposition of end-user devices
- Provide on-site technical assistance for server and network equipment
