Client Service Director

AV Communications is seeking an accomplished Client Services Director to provide strategic leadership for our agency's client relationships and integrated marketing campaigns. This senior leadership role will oversee client services operations, lead cross-functional teams, and drive business growth with a focus on multicultural markets, particularly in the Southeast Asian community.

Requirements

• 10+ years of progressive experience in client services or account management
• 5+ years in a senior leadership role managing client services teams
• Demonstrated experience managing annual marketing budgets exceeding $1.5M
• Proven track record of successfully leading integrated multicultural marketing campaigns
• Experience working with clients in telecommunications, financial services, consumer packaged goods, and/or government/not-for-profit sectors
• Significant experience developing marketing strategies for Southeast Asian markets including Philippines, Indonesia, Vietnam, Cambodia, and/or Myanmar
• Experience planning and executing large-scale community engagement events
• Demonstrated success in adapting global marketing campaigns for multicultural audiences
• Experience in business development and client portfolio growth

Benefits

• Comprehensive benefits package including health, dental, and vision coverage
• Professional development opportunities and industry conference attendance
• Performance-based bonus structure