Customer Success Manager
AvePointMelbourne, Victoria, Australia • Sydney, New South Wales, Australia
Posted March 3, 2026
Full Time
About the Company
AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace.
Job Description
Customer Success Manager at AvePoint, responsible for generating repeatable strategy of technology adoption for customers, and managing a portfolio of technical accounts to provide tailored guidance and recommendations.
Requirements
- Bachelor’s degree
- 3+ years of experience in a technical consulting role
- Technical understanding of Microsoft SharePoint/ SPO architecture, components, and configuration
- Strong customer satisfaction, customer service, adoption, and retention experience
Benefits
- Competitive market-based compensation
- Career progression and internal mobility opportunities
- Work life balance through hybrid working model
- Generous PTO allowance
- Private Health Insurance
- Mobile Phone Plan Reimbursement
- Tuition Reimbursement
- Dedication Awards
- Employee Referral Program