Project Support Engineer
AvePointManila, Philippines
Posted March 31, 2026
Full Time
About the Company
AvePoint is a technology company that values diversity and inclusion, and is committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging.
Job Description
As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, work closely with R&D Team, and contribute to the identification and assessment of project risks. The role requires agility, passion, and teamwork, and values building positive relationships with project stakeholders and ensuring customer satisfaction.
Requirements
- BA/BS Degree in any IT related field
- 1-3 years of technical software support/project support/applications support experience
- Excellent communication skills and able to interact professionally with a diverse group
- Strong analytical and troubleshooting skills
- Pro-active, customer focused and comfortable dealing with clients directly
- Organized, meticulous and able to work independently
Benefits
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Wellness Reimbursement Program (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
- Employee Referral Bonus Program