As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues.
Requirements
- BA/BS degree in any IT related field (IT/Computer Science/Computer Engineering)
- 1-3 years of technical software support/project support/applications support experience
- Excellent bilingual communication skills, able to interact professionally with a diverse group, managers, executives, and SMEs
- Experience in Salesforce Support is a MUST
Benefits
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Wellness Reimbursement Program (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
- Employee Referral Bonus Program
- Business Travel Opportunity (Top Performers)
- Competitive compensation package, Performance bonuses/incentives