Customer Engagement Specialist
AvēsisUnited States
Posted March 25, 2026
33360 - 65180.00000000001 USD
Full Time
About the Company
Guiding you to wellness with innovative tools, equitable access, and a personal touch. Avēsis creates communities and systems of care where everyone has access to quality healthcare and services while being treated with dignity. Founded in 1978, Avēsis is a leading administrator of supplemental insurance benefits for government and commercial plans. Rooted in the communities we serve, Avēsis prides itself in delivering innovative products and services while placing our more than 6.6 million members at the center of everything that we do. To learn more, go to Avēsis.com
Job Description
Customer Engagement Specialist role in a 100% remote call center, providing support and guidance to Medicaid recipients, helping them navigate their dental benefits and access essential services.
Requirements
- High School Diploma or equivalent required
- 2+ years of experience in a healthcare customer service role
- 1+ year of experience in a high-volume call center
- Ability to work 40 hours/week, Monday - Friday, with shift availability between 7:00 a.m. and 9:00 p.m. Eastern Time
Benefits
- Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way
- Competitive compensation package
- Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period
- Life and disability insurance
- A great 401(k) with company match
- Tuition assistance
- Paid parental leave
- Backup family care
- Flexible time off, dress code, and work location policies
- Employee Resource Groups that advocate for inclusion and diversity
- Social responsibility in all aspects of our work
