Customer Support Specialist I
PracticeTekUnited States • United States
Posted March 25, 2026
42000 - 48000 USD
Full Time
About the Company
PracticeTek is an investment firm focused on healthcare technology and retail healthcare solutions. We provide software solutions for dental, orthodontic, chiropractic, optometry, and dermatology practices, empowering allied professionals to connect with patients, reduce workloads, and lower overhead costs. Our mission is to partner with entrepreneurs to accelerate personal wealth while improving patient care.
Job Description
At PracticeTek, we're revolutionizing healthcare practices with technology solutions that meet real-world needs. As a Customer Support Specialist I, you'll shape the future of healthcare, team up with passionate people, and grow your career in a collaborative and innovative environment.
Requirements
- 2+ years of experience in customer success, account management, or a related field
- High School Diploma or GED required
- Strong communication and interpersonal skills
- Excellent problem-solving and critical-thinking abilities
- Ability to manage multiple accounts and projects simultaneously
Benefits
- Comprehensive health, dental, and vision coverage options
- Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match
