Customer Support Specialist I

PracticeTek is a retail-healthcare tech provider that offers solutions to practitioners worldwide. We are looking for a Customer Support Specialist I to join our team. In this role, you will provide support to customers via email, phone, and chat, and help shape the future of healthcare with technology solutions.

Requirements

• 2+ years of experience in customer success, account management, or a related field
• High School Diploma or GED required; Associate's degree or Bachelor's degree in Business, Marketing, Communications, or a related field is a plus
• Strong communication and interpersonal skills
• Excellent problem-solving and critical-thinking abilities
• Ability to manage multiple accounts and projects simultaneously

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) with company match