Customer Support Specialist I

PracticeTek is a retail-healthcare tech provider offering solutions to clinics worldwide. As a Customer Support Specialist I, you'll contribute to shaping the future of healthcare with technology and work with a passionate team that cares about patients and providers. You'll help practices deliver care that's simpler, smarter, and better for everyone.

Requirements

• 2+ years of experience in customer success, account management, or a related field
• High School Diploma or GED required, Associate’s degree or Bachelor’s degree in Business, Marketing, Communications, or a related field is a plus
• Strong communication and interpersonal skills
• Excellent problem-solving and critical-thinking abilities
• Ability to manage multiple accounts and projects simultaneously
• Thrives in a fast-paced, evolving environment with shifting priorities
• Technical aptitude and a willingness to learn new software and systems

Benefits

• health
• dental
• vision
• paid time off
• 401(k) with company match