Agente de operaciones PT _ IAD.

Join our highly skilled and diverse team as an Operations Agent Part time to ensure the correct execution of operational procedures during aircraft arrival and departure on the platform, ensuring real-time monitoring of cargo activities to guarantee operational safety and compliance with company-established standards.

Requirements

• Monitor aircraft positions on the platform in real-time during arrival and departure phases.
• Supervise compliance with operational procedures established for aircraft loading.
• Verify that a briefing takes place between the loading team and land operations before the start of activities.
• Confirm that authorized cargo fully matches what is physically presented on the platform.
• Ensure compliance with the operational sequence and times established in the ground handling plan (turnaround).
• Detect, document, and report any operational deviations, unsafe conditions, or procedure non-compliance in a timely manner.
• Record photographic or video evidence in case of incidents, deviations, or other relevant situations.
• Participate in operational briefings at the start of each shift, to know flight programming and specific day conditions.
• Provide comprehensive passenger service at all points of contact, ensuring quality service, efficient management of incidents (delays, cancellations, overbooking), and correct execution of land commercial and operational processes.