Retail Sales Associate

The Sales Associate is a customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism.

Requirements

• Greet and assist customers, providing exceptional service and product knowledge
• Maintain strong knowledge of products (e.g., SKUs, fit, features)
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers
• Guide customers to merchandise and help increase in-store sales
• Keep the sales floor organized, clean, and well-stocked
• Handle inventory tasks, including restocking, shipments, and inventory counts
• Contribute to omni-channel sales and fulfillment processes
• Assist with store social media efforts, including taking photos

Benefits

• Medical, Dental, Vision
• Paid Time Off (PTO)
• Pet insurance
• 401K
• Employee Assistance Program (EAP)
• Monthly clothing allowance
• Generous employee discount
• Friends and family discount
• Free fitness classes at our Santa Monica RIDE studio
• Generous discount on all Dreamland events, food and beverage
• Travel opportunities for national events, festivals, and store build-outs