The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. They use creative problem-solving and a growth mindset to ensure a positive customer experience.
Requirements
- Greet and assist customers, providing exceptional service and product knowledge.
- Maintain strong knowledge of products (e.g., SKUs, fit, features).
- Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
- Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
- Guide customers to merchandise and help increase in-store sales.
- Keep the sales floor organized, clean, and well-stocked.
- Handle inventory tasks, including restocking, shipments, and inventory counts.
- Contribute to omni-channel sales and fulfillment processes.
- Assist with store social media efforts, including taking photos.
Benefits
- Medical, Dental, Vision
- Paid Time Off (PTO)
- Pet insurance
- 401K
- Employee Assistance Program (EAP)
- Monthly clothing allowance
- Generous employee discount
- Friends and family discount
- Free fitness classes at our Santa Monica RIDE studio
- Generous discount on all Dreamland events, food and beverage
- Travel opportunities for national events, festivals, and store build-outs