The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Avion Hospitality goals of guest satisfaction, cost control and profitability.
Requirements
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
- Train and supervise the hourly Engineering staff and coordinate all scheduling.
- Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.
- Focus the Engineering Department on their role in contributing to the guest service scores.
- Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards.
- Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards.
- Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards.
- Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards.
- Respond to employee emergency situations using information contained in M.S.D. sheets.
- Keep M.S.D. sheets current and easily available (with Housekeeping Manager).
- Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.
- Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.
- Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
- Manage energy expenses and continually work towards energy conservation.
- Participate in required M.O.D. coverage as scheduled.
- Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards.
- Evaluate and spot check the work of all staff and contractors or outside laborers.
- Handle guestroom maintenance requests in a timely manner.
- Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
- Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
- Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.
- Act as emergency contact person.
- Attend monthly all-employee meetings and any other functions required by management.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Ensure that pool and spa are in compliance with area health codes.
- Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
- Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.
- Establish and maintain key control system.
- Be familiar with the organization of Avion Hospitality Hotels and know the function of each department.
- Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
- Handle items for “Lost and Found” according to the standard.
- Perform any other duties as requested by the General Manager.
Benefits
- Paid time off
- Health insurance
- Retirement plan
- Life insurance
- Disability insurance
