The Restaurant Supervisor is responsible for assisting Food and Beverage Management in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs.
Requirements
- Maintain regular attendance in compliance with Avion Hospitality standards
- Maintain high standards of personal appearance and grooming
- Comply at all times with Avion Hospitality standards and regulations
- Assist Food and Beverage Manager in maintaining food and beverage costs
- Maintain close communication links with all employees
- Monitor and follow up on all servers' cash overages and shortages
- Maintain service standards throughout the department
- Immediately follow up on accidents, problems or guest complaints
- Be familiar with P.O.S. system used in the hotel
- Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, employees and other managers
- Assist the Food and Beverage Manager in wage progress and productivity reports
- Assist in preparation of staff schedules
- Assist in monthly food and beverage inventories and reconciliations
- Ensure all side work duties are completed by servers
- Assist Food and Beverage Manager in developing promotional ideas
- Assist Food and Beverage Manager in planning and organizing monthly department meetings
- Initiate and promote sales efforts for all service personnel
- Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals
- Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products
- Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management
- Perform any other duties as requested by management