Bilingual Customer Service Experience Representative

Aviso is seeking a Bilingual Customer Service Experience Representative to join their Contact Centre team. The role involves providing exceptional customer experience, resolving problems and complaints, and driving continuous improvement. The ideal candidate is passionate about helping others, kind, curious, and comfortable operating in ambiguity. Fluency in English and French is required.

Requirements

• High school degree
• Post-secondary education is not required but an education in financial administration or services is a plus
• Completion of the Investment Funds Course (IFIC) or the Canadian Securities Course (CSC) is a plus
• Experience in the financial services industry is helpful

Benefits

• Competitive compensation package
• Excellent health, dental and insurance benefits
• Generous vacation time
• Fitness benefit
• Parental leave top-up options
• Matching contributions to our retirement program