Bilingual Customer Service Representative
GraingerMontreal, Quebec, Canada • Montreal, Quebec, Canada
Posted March 27, 2026
47000 - 48000 USD
Full Time
About the Company
Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom.
Job Description
We are hiring a full-time Bilingual Customer Service Representative to join our team. You will be responsible for responding to a high volume of inbound phone calls and emails, and providing excellent customer service to our clients. The ideal candidate will have fluency in both French and English, high school diploma or equivalent, and 1+ years of customer service experience.
Requirements
- Fluency in both French and English
- High School diploma or equivalent
- 1+ years of customer service experience
- Strong desire and willingness to help customers
- Proven proficiency in computer technology
- Experience with high touch, hands-on, personalized service
Benefits
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year
- Life insurance coverage
- Employee Family Assistance Program
- Registered Retirement Savings Plan & Defined Contribution Pension Plan
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks
