Principal Customer Success Manager

Join our team as our new Principal Customer Success Manager! The role is responsible for customer success within Axway’s managed cloud and SaaS business in the Americas, facilitating effective ongoing technology deployment, adoption, expansion, and engagement throughout the entire customer journey.

Requirements

• Take ownership of assigned customer relationships
• Grow ARR with existing customers
• Continually work with the customer to identify adjacent opportunities for upsells and cross-sells

Benefits

• Health coverage
• Retirement plans
• Paid time off
• Flexible work
• Career development
• Competitive pay
• Global culture perks