Customer Experience Trainer

The Customer Experience Trainer is a key leadership position responsible for overseeing the new hire onboarding and ongoing training of the Customer Experience Teams.

Requirements

• 3+ years of experience in a customer service or call center environment, with at least 1–2 years in a training or leadership role preferred but not required.
• Bachelor’s degree in business administration, communications, or a related field preferred; equivalent work experience may be considered.
• Strong public speaking and facilitation skills, with the ability to engage employees in both small and large group settings.

Benefits

• Comprehensive low-cost co-pay Health Insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement plan
• 11 paid holidays per year
• Paid vacation
• Paid sick leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Employee Stock Purchase Plan