OPERATIONS MANAGER

The Operations Manager ensures daily pharmacy operational functions across multiple locations, ensuring efficient workflows, accurate reporting, compliance, and smooth coordination between internal teams, vendors, and pharmacy partners to deliver revenue and profitability targets.

Requirements

• Ensure seamless operation of multiple pharmacy locations.
• Ensure operations that follow all government regulations.
• Deliver agreed operational KPIs to increase sales and profitability.
• Serve as a point of contact between Azend and pharmacies for seamless vendor support to ensure smooth operations.
• Support the setup, troubleshooting, and maintenance of systems.
• Assist with transitions and upgrades
• Support Finance with cash management reporting processes.
• Work closely with HR, Onboarding and Finance teams to support pharmacy operation.
• Communicate updates, issues, and progress clearly across departments and pharmacy locations.
• Identify inefficiencies to enhance workflow, reporting, and operational systems.
• Assist with standardizing daily processes across pharmacies.
• Collect insight from pharmacies and vendors to help implement new initiatives.
• Ensure implementation of special projects
• Field ride and in-person meetings are a mandatory responsibility
• Willing and able to travel throughout designated territory
• Strong communication skills
• Ability to manage multiple tasks across different locations
• Comfortable with software systems, dashboards, and basic data analysis
• Detail-oriented with strong organizational skills
• Problem-solving mindset and willingness to learn new systems

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Medical Insurance
• Vision
• Dental
• PTO
• Travel Stipend
• Vehicle travel/gas reimbursement