Joplin, MO - Server - Sterling's

As a Server at B&B Theatres, you will play a vital role in providing outstanding guest service within our food and beverage operations. You will be responsible for taking and delivering food and beverage orders, ensuring order accuracy, processing payments, and maintaining a clean and welcoming environment for our guests.

Requirements

• Greet guests in a welcoming and professional manner.
• Present menus, answer questions about menu items, and make recommendations.
• Accurately take food and beverage orders and efficiently enter them into the point-of-sale (POS) system.
• Relay orders to kitchen and bar staff, ensuring clear and accurate communication.
• Serve food and beverages to guests promptly and professionally.
• Monitor guest satisfaction, proactively address any concerns, and take appropriate action to resolve issues.
• Process guest payments accurately, including handling cash and credit card transactions.
• Prepare and present guest checks that clearly itemize costs and applicable sales taxes.
• Assist food preparation staff with tasks as needed to ensure efficient service.
• Perform pre-shift and post-shift duties, including polishing silverware, stocking ice bins, and completing other assigned tasks from the General Manager or designated lead.
• Maintain a clean and organized work area, including guest tables.
• Adhere to all food safety and sanitation regulations.
• Comply with all company policies and procedures, including those related to responsible alcohol service.