Front Desk Agent

Front Desk Agent at Balboa Bay Resort - Newport Beach, CA. Represents the hotel to guests throughout their stay, welcomes guests, registers them, assigns rooms, and handles guest accounting functions.

Requirements

• Minimum of 2 years of guest service or customer service experience
• Excellent customer service and communication skills
• Basic math skills (addition, subtraction, multiplication, division)
• Basic computer skills (entering data, reading, interpreting information)
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Fluency in English (speaking, reading, writing, understanding)