Assistant Front Office Manager
Balboa Bay Resort & ClubCalifornia, United States
Posted February 20, 2026
70304 - 75000
Full Time
About the Company
Balboa Bay Resort & Club is Newport Beach's only Forbes Four‑Star, AAA Four‑Diamond waterfront resort, offering 159 spacious guestrooms and suites that blend casual elegance with timeless style. The resort provides a comprehensive suite of amenities, including pool cabanas, a waterfront restaurant, 24‑hour room service, a fitness studio, water‑sport rentals, a dry‑bar salon, and a full‑service spa. With 13,000 square feet of meeting space and a dedicated waterfront wedding ceremony lawn, the resort serves as a premier venue for corporate events, conferences, and celebrations. Balboa Bay’s blend of luxury accommodations, waterfront dining, and versatile event spaces positions it as a distinctive destination for guests seeking an elevated, all‑inclusive experience.
Job Description
Responsible for assisting the Front Office Manager, managing Front Office functions, building, and managing our VIP programming and support team effectively to provide the highest service standards as they relate to efficiency, professionalism, accuracy, and customer service.
Requirements
- Assist the Front Office Manager in all aspects of the department and manages our VIP Programming as well as day-to-day operations
- Provide guidance and leadership to all sectors of front office operations
- Ensures Guest Services Agents consistently review expected arrivals in advance, checks guests in/out of property according to procedures, ensures accurate guest billing, and makes reservations outside of hours if needed