Bally’s Corporation is seeking a Junior Casino Host to directly represent the Queen Casino & Entertainment on the floor and on the phone with players, establishing and maintaining relationships with patrons and promoting the gaming experience.
Requirements
- Regularly participate in departmental and company meetings and trainings
- Strive to exceed guest expectations by delivering outstanding customer service
- Greet on arrival and regards on departure to Guests visiting in a warm and inviting manner
- Maintain confidentiality and security of company and guest information
- Strong telemarketing skills and willing to make cold calls to potential and existing guests
- Display excellent interpersonal skills in regard to working with diverse people and levels of authority
- Multi-task to ensure tasks are completed accurately and in a timely manner, with minimal supervision
- Communicate effectively with all internal and external guests while showing dignity, kindness, and respect to guests and Team Members
- Learn and implement all rules, laws, regulations, Internal Controls, and policies pertaining to the Player Development department
- Must be friendly and courteous at all times
- Must be able to apply customer service standards as directed
- Able to satisfactorily complete assignable work requested by the Shift Manager
Benefits
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off