Host - Casino

Bally’s Corporation is seeking a Junior Casino Host to directly represent the Queen Casino & Entertainment on the floor and on the phone with players, establishing and maintaining relationships with patrons and promoting the gaming experience.

Requirements

• Regularly participate in departmental and company meetings and trainings
• Strive to exceed guest expectations by delivering outstanding customer service
• Greet on arrival and regards on departure to Guests visiting in a warm and inviting manner
• Maintain confidentiality and security of company and guest information
• Strong telemarketing skills and willing to make cold calls to potential and existing guests
• Display excellent interpersonal skills in regard to working with diverse people and levels of authority
• Multi-task to ensure tasks are completed accurately and in a timely manner, with minimal supervision
• Communicate effectively with all internal and external guests while showing dignity, kindness, and respect to guests and Team Members
• Learn and implement all rules, laws, regulations, Internal Controls, and policies pertaining to the Player Development department
• Must be friendly and courteous at all times
• Must be able to apply customer service standards as directed
• Able to satisfactorily complete assignable work requested by the Shift Manager

Benefits

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off