Banc of California is seeking a Branch Operations Manager to achieve branch goals and overall business success. The successful candidate will provide direction, leadership, and motivation to ensure that the office team achieves service, growth, operational audits, and goals. The Branch Operations Manager will supervise the day-to-day operational functions of the branch, carrying out management responsibilities in accordance with Bank policies.
Requirements
- 7 years in branch operations, including 3 years supervisory or other leadership experience is required
- High School Diploma or equivalent is required
- Associate’s degree or higher strongly preferred
- Mastery of the operational regulatory environment with thorough knowledge of banking operations is required
- Solid knowledge of all aspects of using key branch systems; basic end-user knowledge of Word and Excel is required
- Resourceful with ability to manage multiple tasks/projects and deadlines simultaneously is required
- Review and be knowledgeable of departmental and human resource’s policies & procedures is required
- Leads, coaches, motivates, and develops staff across varying levels, with strength in selection, engagement, and driving high performance is required
- Leads the identification of opportunities to refer new products and services to clients based on their financial goals; ability to match the right partner to the client based on needs is required
- Regularly coaches and mentors to achieve goals; collaborates across the organization to get things done through partnerships and by building an environment of trust is required
- Credible, influential, and confident in communication engagement style; listens to hear expressed and unexpressed needs and translate that to action is required
- High level of initiative, actively takes on new challenges and projects; influences team's understanding of and successful acceptance of change is required
- Directs high performance and results achievement; empowers others to succeed is required
- Manages their own risk as well as guiding the risk assessment and management of the broader branch; ability to recognize a strategic plan and developing in ability to use it to address risk and growth including reviewing work of others, developing a training plan and updates to staff about risk; thorough knowledge of risk management, compliance controls, and loss prevention is required
- Continuously coaches team to high levels of performance and assists team in reaching career goals is required
- Ability to look for and contribute to growth opportunities for the branch is required
Benefits
- 401k plan with company match and immediate vesting
- Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
- Adoption, surrogacy, and fertility assistance
- Paid parental leave and family support solutions including care options for your family
- Paid vacation days, holidays, and volunteer time off
- Tuition reimbursement
- Annual mentorship program
- Leadership development resources
- Access to LinkedIn Learning
