Banc of California is seeking a Branch Operations Manager to lead the day-to-day operational functions of the branch and achieve service, growth, and operational goals.
Requirements
- 7 years of experience in branch operations, including 3 years of supervisory or leadership experience
- High School Diploma or equivalent
- Associate's degree or higher (strongly preferred)
- Mastery of the operational regulatory environment with thorough knowledge of banking operations
- Solid knowledge of all aspects of using key branch systems; basic end-user knowledge of Word and Excel
- Resourceful with ability to manage multiple tasks/projects and deadlines simultaneously
- Review and be knowledgeable of departmental and human resource's policies & procedures
- Leads, coaches, motivates, and develops staff across varying levels, with strength in selection, engagement, and driving high performance
- Leads the identification of opportunities to refer new products and services to clients based on their financial goals; ability to match the right partner to the client based on needs
- Regularly coaches and mentors to achieve goals; collaborates across the organization to get things done through partnerships and by building an environment of trust
- Credible, influential, and confident in communication engagement style; listens to hear expressed and unexpressed needs and translate that to action
- High level of initiative, actively takes on new challenges and projects; influences team's understanding of and successful acceptance of change
- Directs high performance and results achievement; empowers others to succeed
- Manages their own risk as well as guiding the risk assessment and management of the broader branch; ability to recognize a strategic plan and developing in ability to use it to address risk and growth including reviewing work of others, developing a training plan and updates to staff about risk; thorough knowledge of risk management, compliance controls, and loss prevention
- Continuously coaches team to high levels of performance and assists team in reaching career goals
- Ability to look for and contribute to growth opportunities for the branch
Benefits
- Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
- 401k plan with company match and immediate vesting
- Paid vacation days, holidays, and volunteer time off
- Tuition reimbursement
- Annual mentorship program
- Leadership development resources
- Access to LinkedIn Learning
- Adoption, surrogacy, and fertility assistance
- Paid parental leave and family support solutions including care options for your family
