Traffic Performance Analyst

The Traffic Performance Analyst works under the supervision of the Risk Manager, serving as a subject matter expert on customer traffic health, coordinating internal efforts to align the business on key health metrics, and managing communication related to traffic performance.

Requirements

• Bachelor's degree in a relevant field
• 2-4 years of experience in business risk analysis and/or legal role, specifically related to the CPaaS space
• Advanced proficiency in MS Excel and proficiency in other MS-Office applications
• Knowledge of regulations and industry best practices within the telecommunications industry
• Ability to work collaboratively with teams to achieve a common goal

Benefits

• 100% company-paid Medical, Vision, & Dental coverage for you and your family
• Four weeks of PTO
• PTO Embargo
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges
• “Mahalo moments” program grants additional time off for life’s most important moments