Team Member

We are seeking a Team Member to join our Client Protection organization in India. As a Team Member, you will be responsible for working in different queues, responding to customer requests, investigating claims, and determining the best course of action to resolve claims. The role requires basic knowledge of banking products, card networks, and fraud detection, as well as strong analytical and problem-solving skills. This is a rotational shift position that operates 24/7, with fixed or split weekly offs depending on the process aligned to.

Requirements

• Graduation (Any Stream)
• 0-2 Years of Experience
• Basic knowledge of banking/ products
• Basic knowledge of Card network
• Basic knowledge of debit /credit card
• Basic knowledge of fraud detection

Benefits

• Health insurance
• Retirement plan
• Paid time off