Technical Support Specialist
BankOnITOklahoma City, Oklahoma, United States • Tulsa, Oklahoma, United States
Posted March 31, 2024
Full Time
About the Company
BankOnIT is a leading provider of advanced IT solutions for banks, enabling them to launch innovative products, achieve growth, and deliver differentiated customer experiences. Our core focus lies in excellence in IT infrastructure, security, oversight, and support, empowering banks to enhance their operational capabilities and competitiveness.
Job Description
The Technical Support Specialist I provides technical support to end-users with day-to-day technical issues, resolving software, hardware, and network problems in a call center environment.
Requirements
- Basic understanding of desktop operating systems
- Basic understanding of principles and theories of network systems and management
- Basic understanding of Internet technologies and products
- At least one year of technical work experience or equivalent education
- Two or more years of technical work experience (preferred)
- One or more relevant technical certifications (e.g., A+, Network+, and Security+)