Guest Experience Manager - Barceló Fuerteventura Castillo

Barceló Group is a family-owned company that offers a flexible, collaborative, and responsible work environment. As a Guest Experience Manager, you will be responsible for ensuring the satisfaction of our visiting guests and the well-being of our entire team. We offer geographical mobility, specific career plans, access to the best training programs, and a commitment to building a better future through our Corporate Responsibility brand.

Requirements

• Bachelor's degree in Tourism or Marketing
• Minimum 1 year of experience in customer service and quality in the hospitality sector
• High level of English, valuable other languages
• Knowledge of office software, hospitality, CRM, and ISO regulations
• Organizational and planning skills
• High self-management capacity
• Good communication skills
• Analytical and synthesizing skills
• Flexibility

Benefits

• Flexible work environment
• Geographical mobility
• Career plans
• Training programs
• Corporate Responsibility brand
• Exclusive discounts on hotels and travel
• Health insurance policy
• Ongoing discounts with leisure and free time companies
• Special offers with product and service companies
• Exclusive agreements with training and business schools