Responsable de Experiencia Cliente - Barcelo Sants
Barcelo Hotel GroupBarcelona, Catalonia, Spain
Posted April 27, 2026
Full Time
About the Company
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.
Job Description
Barceló Hotel Group is a family-owned company with over 90 years of business trajectory. We're looking for a Responsable de Experiencia Cliente to join our team in Barceló Sants, Barcelona, España.
Requirements
- Formación: Grado en Turismo, Máster en Marketing o similar, imprescindible formación específica en calidad turística
- Experiencia: mínimo 2 años en atención al cliente y calidad en sector Hotelero
- Idiomas: inglés alto, valorable otros idiomas
Benefits
- Geographical mobility and the chance to gain knowledge about various products and services throughout your career
- Access to the best training programs in the market, tailored to your position within the company
- Exclusive discounts on hotels and travel for you, your family, and friends
- Access to a health insurance policy with numerous advantages and special conditions for the Barceló group
- Ongoing discounts with various companies related to leisure and free time
- Special offers with product and service companies
- Exclusive agreements with different training and business schools