We are seeking a detail-oriented and proactive Operations Specialist to support the daily execution of operational processes related to vendor coordination, procurement, and fulfillment.
Requirements
- Submit purchase orders (POs) to vendors, monitor fulfillment status, and follow up on delivery timelines
- Track shipments and resolve issues related to vendor delays, fulfillment gaps, or inventory discrepancies
- Escalate issues to internal stakeholders when vendors are unresponsive or performance falls below expectations
- Process and track Return Merchandise Authorizations (RMAs) and ensure resolution with vendors
- Maintain accurate order, vendor, and fulfillment records within internal systems and databases
- Collaborate with Procurement and Inventory teams to ensure optimal stock levels and order accuracy
- Assist with the continuous improvement of vendor workflows and internal documentation
- Log recurring operational issues and contribute to cross-functional problem-solving initiatives
- Support projects related to process optimization, vendor performance analysis, and reporting
Benefits
- Competitive base salary of $42,000–$46,000 annually
- Quarterly bonus opportunity of $2,000
- Comprehensive benefits package that includes medical, dental, vision, life, flexible spending, 401(k), paid holidays and time off, parental leave, and a pre-tax transit program