Key Account Manager FM

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.

Requirements

• University degree in Business, Engineering, Economics, or related fields;
• fluent in English.
• Minimum 7 years of commercial experience, including at least 3 years in B2B.
• Strong awareness of FMCG–B2C market dynamics and consumer trends, with the ability to anticipate their impact and convert insights into effective B2B strategies.
• Solid understanding of the specific market environment, customer dynamics, cost drivers, and competitive landscape.
• Excellent communication and influencing skills, with the ability to build long‐term customer relationships and collaborate with cross‐functional teams.
• Strong commercial acumen, structured thinking, and analytical approach to problem‐solving.
• Ability to work effectively across departments (Production, Marketing, QA, R&D, Logistics, Finance, Sales) and navigate complex operational environments.
• Customer‐centric mindset, resilience, adaptability, and proactive leadership style.
• Team‐oriented, able to handle ambiguity, prioritize effectively, and act as a trusted advisor to customers.

Benefits

• Competitive Compensation: A rewarding salary and annual performance-based bonus.
• Professional Development: Opportunities to enhance your skills through training programs and cross-functional projects.
• Work-Life Balance: A hybrid work model offering flexibility to balance on-site and remote work.
• Dynamic Environment: Collaborate with a passionate and diverse team in a leading global company.