Member Contact Center Rep
Bayer Heritage Federal Credit UnionWest Virginia, United States
Posted March 24, 2026
Full Time
About the Company
Bayer Heritage Federal Credit Union is a community-focused financial institution that provides a range of banking services, including loan origination, collections, and commercial lending support. The organization emphasizes a service-driven culture and operational excellence in managing delinquent accounts and commercial loan portfolios.
Job Description
Member Contact Center Rep at Bayer Heritage Federal Credit Union. Provides timely, accurate, and high-quality support to members via phone, email, and other channels. Ensures excellent member service, maintains confidential member account information, and performs various job-related duties.
Requirements
- One year to three years of similar or related experience
- A high school education or GED
- Good listening and telephone skills
- Ability to operate a 10-key calculator, typewriter, and computer keyboard
- Ability to make decisions with minimum information
