Patient Access Representative/Patient Account Representative responsible for performing administrative tasks with a keen eye for detail, including patient billing, insurance verification, and problem resolution.
Requirements
- High school diploma or equivalent with at least 2 years' prior experience in a medical office setting
- 2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)
- Excellent customer service skills and professional public presentation skills, including telephone etiquette
- Knowledge of medical insurance claims procedures, documentation and records maintenance
- Knowledge of medical billing procedures, gather and compile data into reports
- Proficient in basic PC skills. Microsoft Word and Excel preferred
- Ability to communicate effectively, both orally and in writing
- Self-directed with the ability to work with little supervision
- Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
Benefits
- 401K match
- Medical, Dental, Vision Insurance
- Accident Injury, Hospital Indemnity and Critical Illness Plans
- Company paid Short & Long Term Disability
- Company paid Basic Life Insurance
- Paid Time Off
- Bereavement Leave
- Flexible Sick Time
- Employee Referral Program