Account Manager - Client Solutions

Account Manager - Client Solutions job involves managing existing accounts, retaining and upselling into these accounts, and working with the sales team to handle client queries and provide assistance and cover. The role requires developing and maintaining strong relationships with key stakeholders, identifying and implementing strategies to retain and grow client accounts, and driving additional revenue by offering new products or services.

Requirements

• Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment
• Experience managing SMB account portfolios
• Excellent communication, interpersonal, and negotiation skills
• Proficiency in Microsoft Office and CRM software
• Highly organised and solution oriented
• Detail-oriented and able to prioritise
• Self-starter and able to work efficiently under pressure
• Highly driven, focused and committed with a proven track record
• Positive “can do” attitude, sense of urgency and strong desire to be successful

Benefits

• Competitive salary
• Bonus Scheme
• 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
• Company pension scheme
• 2 paid leave days per year to volunteer and support your local community
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP)
• Life assurance
• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts
• Free on-site gym at Manchester and Leeds locations
• Long service recognition
• Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events