Dynamics 365 Business Central Customer Success Manager
BDO CanadaToronto, Ontario, Canada • Vancouver, British Columbia, Canada • Ottawa, Ontario, Canada • Hamilton, Ontario, Canada
Posted March 25, 2026
84000 - 128000 CAD
Full Time
About the Company
BDO is a firm built on a foundation of positive relationships with our people and our clients, providing exceptional service and fostering a people-first culture with a high priority on personal and professional growth.
Job Description
We are seeking an accomplished Customer Success Manager to oversee and guide the team responsible for executing new and ongoing engagements and own a portfolio of assigned clients and their managed services programs. In this role, you will coach staff, foster continuous improvement, and monitor and implement best practices to enhance service delivery.
Requirements
- Strategic Customer Advisor
- Portfolio Management
- Performance Tracking & Reporting
- Process & Standards Adherence
- Continuous Improvement & Innovation
- Leadership & Strategic Value
Benefits
- Competitive total cash compensation
- Flexible benefits
- Market leading personal time off policy
- Wellness initiatives reimbursement
- Diversity, Equity and Inclusion opportunities
