Client Success Manager Lead – BizApps Managed Services (Microsoft Dynamics 365 BC/F&O/CE, NetSuite, Power Platform)
BDO CanadaMontreal, Quebec, Canada • Calgary, Alberta, Canada • Edmonton, Alberta, Canada • Halifax, Nova Scotia, Canada • Winnipeg, Manitoba, Canada
Posted April 1, 2026
Full Time
About the Company
BDO is a firm built on a foundation of positive relationships with our people and our clients.
Job Description
As a Client Success Manager Lead – BizApps Managed Services, you will be responsible for leading client success strategy, governance, and delivery excellence across a portfolio of Microsoft Business Applications (Dynamics 365, Power Platform, NetSuite) engagements.
Requirements
- 8–12+ years of experience in Client Success / Customer Success
- Technology consulting or delivery leadership
- ERP/CRM (Microsoft or Oracle preferred)
- Experience and product knowledge of Microsoft Dynamics 365 (F&O, CE and/or Business Central) and/or Power Platform and/or NetSuite is required
- Previous experience managing a team of direct reports
- Proven experience managing multiple (25+) client portfolios and senior stakeholders
- Strong background in project/program management and managed services delivery
Benefits
- Competitive total cash compensation
- Flexible benefits from day one
- Market leading personal time off policy
- Reimbursement for wellness initiatives
- Support for community initiatives
- Inclusive and engaging work environment